A little time, one piece at a time. • U.S. shipping $3 / free at $50+
GROVELMERE
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Shipping policy

Delivery Area

GROVELMERE currently ships within the United States. We do not offer international delivery. Available shipping options are displayed at checkout for your delivery address.

Shipping Rates

  • Orders with a merchandise subtotal below $50: $3 standard shipping.
  • Orders with a merchandise subtotal of $50 or more: free standard shipping.

The free-shipping threshold is calculated after discounts and before tax. All amounts are in U.S. dollars.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Business days are Monday through Friday, excluding U.S. public holidays. Orders placed on weekends or holidays begin processing on the next business day.

Estimated Delivery

Standard shipping typically takes 5–8 business days after shipment.

Including processing, the estimated total time from order confirmation to delivery is 6–10 business days. Delivery estimates are not guaranteed dates and may be affected by carrier disruptions, weather, or holidays.

Shipment Updates

When your order ships, we will send a shipment confirmation to the email address provided at checkout. Please use any tracking link included in that message to check delivery progress.

Shipping Delays

If we cannot ship within the stated processing time, we will contact you with an updated estimate and the option to agree to the delay or cancel the unshipped items for a full refund. If we cannot fulfill your order, we will notify you and refund the unfulfilled items.

Address Changes

Please check your delivery address carefully before completing checkout. If you notice an error, contact us promptly. We will try to update the address before shipment, but changes may not be possible once the package has been handed to the carrier.

Missing or Damaged Deliveries

If a package is late, appears lost, arrives damaged, or is marked delivered but cannot be located, contact support@grovelmere.com with your order number. We will investigate with the carrier and work with you on an appropriate resolution.

Contact

Email: support@grovelmere.com
Phone: +1 (612) 472-5983
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Pacific Time, excluding U.S. public holidays.